Plan has been expired

[minjekim86]

I paid for my first 3 month and this morning it is suspended saying that I have to make a payment.
Please fix this problem.

[Tina111]

This is really a nusance.i guess public mobile system crashed.patience.patience patience

[will13am]

You are going to need the help of the moderator team to investigate this. The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

[Angie10]

I paid for a 30 days plan on August 10th and it says that my plan has expired!

[skmkenn]

There appears to be an issue going on with the system that is causing plans to be prematurely suspended/marked as expired which is affecting multiple users. At this point the only thing we can do is wait.