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Plan changes

Mikio
Great Neighbour / Super Voisin

If I make changes to my current plan will I loose my monthly rewards?

5 REPLIES 5

HALIMACS
Mayor / Maire

Only a couple of things would cause you to lose your monthly rewards, @Mikio 

 

  1. allowing your account to become deactivated, at which time your account is permanently gone,
  2. switching to the new Public Points system, in which case you lose the value of the old rewards program, but still somewhat benefit from points depending on your situation.

Meow
Mayor / Maire

Simple answer is - NO. Your rewards are tied up with Account, not plan.

Hollister
Deputy Mayor / Adjoint au Maire

You will not lose the reward system you are currently on by changing plans. Rewards are independent of plans.

Quigley
Mayor / Maire

@Mikio 

No you won't lose any of your current rewards, because they are attached to your account and not the plan you have.

Handy1
Mayor / Maire

@Mikio  No you will not , you get to keep your loyalty rewards 

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