cancel
Showing results for 
Search instead for 
Did you mean: 

Plan change?

Jrud
Great Neighbour / Super Voisin

I had funds in my account sitting and saw that they upped for 4g network instead of slow 3G… so I added the extra funds and clicked on change plan when renewed (yesterday for renewal today) and it didn’t take? 

3 REPLIES 3

Timer
Mayor / Maire

@Jrud 

maybe your change plan not going through, 

contact to support team by send a private message CS_Agent to change it,

Yummy
Mayor / Maire

Maybe you were cutting too close to renewal date? If your plan is currently showing your 'old' plan, try one more time to schedule plan change on next renewal.

Check your CC how much you have been charged. New or old plan?

hairbag1
Mayor / Maire

When is renewal date...could it be tonight ?

Need Help? Let's chat.