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07-12-2019 06:31 PM - edited 01-05-2022 05:51 AM
I was looking to change my plan, does it change immediately? Can my renewal date stay the same? Will it affect my rewards
Solved! Go to Solution.

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03-28-2020 11:48 AM
@dmgyeon wrote:I want to change my plan immediately but I don't see the option to do so! the only options I have is either to top up the account or change at the end of my current cycle.
How would I be able to change my plan as of today?
Be aware that changing immediately forfeits what you've already paid for your current term. No pro-rating or refunds here. To change immediately you need money in your account. That's why it's asking you to top up. ie. add money.
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03-28-2020 11:45 AM - edited 03-28-2020 11:49 AM
dmgyeon,
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03-28-2020 11:43 AM - edited 03-28-2020 11:47 AM
@dmgyeon wrote:I want to change my plan immediately but I don't see the option to do so! the only options I have is either to top up the account or change at the end of my current cycle.
How would I be able to change my plan as of today?
You should see either Change plan now or Change on next renewal...both at the bottom of the Payment page.
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03-28-2020 11:40 AM
I want to change my plan immediately but I don't see the option to do so! the only options I have is either to top up the account or change at the end of my current cycle.
How would I be able to change my plan as of today?
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07-12-2019 07:45 PM
Thx guys
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07-12-2019 06:41 PM
@Anthonyn wrote:I was looking to change my plan, does it change immediately? Can my renewal date stay the same? Will it affect my rewards
@AnthonynYou have the choice to have it change immediately or on your next renewal date. Best to pick next renewal date. If you pick immediate you rewards will not get applied until your next renewal date.
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07-12-2019 06:40 PM
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07-12-2019 06:35 PM - edited 07-12-2019 06:36 PM
@Anthonyn you can change now and lose whats left of your cycle or change at next renewell no effect to rewards
