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Plan change

Hunter2004
Good Citizen / Bon Citoyen

I just seen the plan for student for $55 for 20G and would like to change to this plan but it's not giving me the option. What can I do. 

4 REPLIES 4

Timer
Mayor / Maire

@Hunter2004 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..

hTideGnow
Mayor / Maire

Hi @Hunter2004 login to My Account, click change my plan.  They will then present the plan from low to high plan price.  Use thr YELLOW arrows to scroll through the plans.  The arrows are with on far right on desktop or bottom if you check on your phone 

esjliv
Mayor / Maire

@Hunter2004 - you need to go to the Change Plan area and click on those yellow down arrows. After you hit it once, it then hovers over the up arrow (bad design), but just move your cursor down to the down arrow below it unless until you see the plan.

 

edit word correction

hairbag1
Mayor / Maire

Log in using incognito mode...then 4G Plans / then find your plan.

edit'd

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