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Plan Expired

Sahara
Great Neighbour / Super Voisin

 Can you help me. Tried paying and the message I got is plan expired with a deactivation date of December. thank you.  How can I reactive my account. Who do I call?

 

 

2 REPLIES 2

mimmo
Retired Oracle / Oracle Retraité

If you have a valid credit card on file and you know your pin number you can pay by dall'ing 611.  You can also buy a voucher  from select stores or even online at recharge.com and use that via self serve or via 611.

 

Could you be more detailed in your issue? The deactivation date in December is when you lose your account and number after the 90 day grace period of not paying.  If  your payment go through, but still didn't activate then you need to contact mods as stated above.

Shapla001
Great Citizen / Super Citoyen

Send a PM to @CS_Agent with all details, they will help you, but they might require some time, as they are backlogged

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