09-25-2018 07:53 PM - edited 01-05-2022 01:55 AM
I just switched to Public Mobile a couple of hours ago and I can't seem to figure out picture messaging. I have the $25 plan and I use an S7. What am I supposed to do? The ones I've tried to send just are stuck on "Sending..."
09-25-2018 10:46 PM
@Anonymous wrote:
@will13am wrote:
@FoulTrouble wrote:Final question.
Do videos work too? or is that different?
Thanks for all the help everyone 🙂
You can watch all the video you want on wifi. Your plan includes MMS which operates on special mobile data that is unmetered. Data that is used to surf the net is metered and is not included in your plan.
Is video via MMS a thing?
Does animated gif count as video? Otherwise no.
09-25-2018 10:36 PM
@will13am wrote:
@FoulTrouble wrote:Final question.
Do videos work too? or is that different?
Thanks for all the help everyone 🙂
You can watch all the video you want on wifi. Your plan includes MMS which operates on special mobile data that is unmetered. Data that is used to surf the net is metered and is not included in your plan.
Is video via MMS a thing?
09-25-2018 10:32 PM
@FoulTrouble wrote:Final question.
Do videos work too? or is that different?
Thanks for all the help everyone 🙂
You can watch all the video you want on wifi. Your plan includes MMS which operates on special mobile data that is unmetered. Data that is used to surf the net is metered and is not included in your plan.
09-25-2018 08:12 PM
Final question.
Do videos work too? or is that different?
Thanks for all the help everyone 🙂
09-25-2018 08:12 PM
@FoulTrouble wrote:So where it says "APN type" I change that from Internet + MMS to just MMS right?
Use these settings
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
09-25-2018 08:10 PM
@FoulTrouble wrote:So where it says "APN type" I change that from Internet + MMS to just MMS right?
Re-read shawnc13's first sentence.
09-25-2018 08:05 PM
So where it says "APN type" I change that from Internet + MMS to just MMS right?
09-25-2018 08:02 PM
@FoulTrouble wrote:The $25 plan does not come with data but says photo messaging so I don't have data on in fear of being charged
This is a pre-paid service. If you don't pay, you don't get. No surprises.
09-25-2018 07:57 PM
The $25 plan does not come with data but says photo messaging so I don't have data on in fear of being charged
09-25-2018 07:56 PM
@FoulTrouble wrote:I just switched to Public Mobile a couple of hours ago and I can't seem to figure out picture messaging. I have the $25 plan and I use an S7. What am I supposed to do? The ones I've tried to send just are stuck on "Sending..."
Make sure data is turned on even if you don't have any in your plan as it is required. Also check your APN settings
Here is a great site to setup your APN and instructions on how to do it. Find the APN Settings for Public Mobile here!
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
09-25-2018 07:55 PM
@FoulTrouble wrote:I just switched to Public Mobile a couple of hours ago and I can't seem to figure out picture messaging. I have the $25 plan and I use an S7. What am I supposed to do? The ones I've tried to send just are stuck on "Sending..."
Do you have your data mode on? Do you otherwise have non-wifi internet access?