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Leanne-1977
Great Neighbour / Super Voisin

I have transferred from bell mobility, text messages works fine on the public mobile SIM card however my phone goes straight to voicemail main. I did not receive a message from anyone for phone number transfer so I’m stuck on what to do now. 

3 REPLIES 3

kaytus
Town Hero / Héro de la Ville

@Leanne-1977 Maybe it partially port your number, you can send the msg to CS_agent to confirm.

dabr
Mayor / Maire

@Leanne-1977   If you missed the transfer request text from Bell, then call the Telus porting # I'll private message you (check message box top right) and they will have Bell resubmit the transfer text to which you need to reply within 90 window with a YES, so keep the old SIM in your phone until then.

dust2dust
Mayor / Maire

Did you leave the Bell sim in a phone? That's where the confirmation text would arrive. Put it in a phone and try the confirmation reply.

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