Phone will not connect to Network at certain locations

[Robo1]

Unfortunately my phone will not connect to the mobile network at certain (in-town) areas, showing "Emergency calls only". My partner is also on Public Mobile and has no problem connecting to the network at those locations, with a different phone of course. I am on a Galaxy S22 Ultra. I ha e tried resetting network settings as well as a full factory reset on the phone. 

Travelling ~10 km away will often allow my phone to connect to the network, it almost seems tower specific.  Help!?

[slusagm]

check any local outage:
https://www.telus.com/en/bc/outages

and what phone do you have?

[hairbag1]

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@Robo1 wrote:

Good idea. The choices are 5G or LTE on my phone, and neither makes a difference unfortunately.

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Can you and partner swap sim cards to see if the problem isn't with your cell ? (Ignore if either uses esim)

[Robo1]

Good idea. The choices are 5G or LTE on my phone, and neither makes a difference unfortunately.

[hairbag1]

@Robo1 

in your cell settings, change to 4G/LTE instead of 5G...see if that makes any diff.