Phone says No Service

[natcaldwell]

Activated phone yesterday. Had to get it unlocked. After that, SIM is saying No Service. Automatic payments were set up, and payment has been taken. 

[natcaldwell]

It was scanned in. It showed service before I got the phone unlocked, after that it stopped showing service.  My account can't be set up, as no service on the phone to receive the text. 

Thank you though, I appreciate your help. 

[Anonymous]

Replies are claimed to be up to 48 hours but they're having some difficulties right now with a system update.

If someone else did all this then I would certainly look at the number on your card and at least looking at the last 4 digits. Then wait to see if the mods can tell you the full #. Typos can happen all too easily.

But I'll step back.

[natcaldwell]

Messaged mod team, been waiting over 35 minutes for a response. 

[natcaldwell]

Phone was activated in store, validated against paperwork provided from store.

[Anonymous]

Unfortunately the My Account only shows the last 4 digits in Change SIM. I'm not sure where else to see the SIM # to make sure it's correct.

[natcaldwell]

Yes. And to ensure the old SIM from the previous provider wasn't put back in. 

[Anonymous]

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@natcaldwell wrote:

Yes, several times. Removed the SIM, validated it was the correct one. 

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"validated" Do you mean that the number on the card matches what you entered?

[natcaldwell]

Yes, several times. Removed the SIM, validated it was the correct one. 

[Anonymous]

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@natcaldwell wrote:

Activated phone yesterday. Had to get it unlocked. After that, SIM is saying No Service. Automatic payments were set up, and payment has been taken. 

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Did you power cycle the phone?