08-12-2025 01:10 PM
Hi there I'm trying to reactivate my phone but I can't payment did not come out there for a phone shut off I need it back on thanks money is in there
08-12-2025 01:14 PM
Login My Account and pay. If your account already suspended for missed payment, click Pay and Resume Services
or you can use this link to load enough fund , make sure you add E911 fees on top of the regular plan amount if your province is one of those that charge E911 Fees
https://myaccount.publicmobile.ca/en/account/payment/funds/card
08-12-2025 01:13 PM
hi @Robd83
can you still login My Account? If you can, login My Account and there will be a button, Pay and Resume services, click to pay