Phone problem

[Courville89]

Why can I not send or receive photos in text 

[MJ23]

Have you tried restarting your phone? Some times it works.

cheers.

[stonechucker]

@Jessica_T, MMS is affected by the SMS limit, as MMS is still driven by the SMS/MMS.  If the 50 outgoing messages have been reached between SMS and MMS, then no outgoing MMS or SMS will be sent.

In the case of using data-based messaging apps, such as iMessage for iPhones, or WhatsApp, these services use strictly 'the data' bucket, and have no effect on the SMS/MMS count.  ****Except for an iMessage sent SMS.

[Jessica_T]

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@Alex888 wrote:

Have you checked your account to see if you hit your text limit?

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@Alex888Text limit doesn't matter for incoming nor does it matter for MMS. Picture messages are no longer standatd text they are converted to MMS. So text limit is not an issue.

[Alex888]

Have you checked your account to see if you hit your text limit?

[Jessica_T]

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@Courville89 wrote:

Yes 

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@Courville89Yes to APN confirmation, or just that data is enabled?

Triple check the APN settings, check very carefully. If possible show screen shots of your APN, it seems sometimes people add a space first or remove a decimal place or mess this up. It has to be exact.

 Name: Mobile Internet

 APN: sp.mb.com

 Proxy: Not set

 Port: Not set

 Username: Not set

 Password: Not set

 Server: Not set

 MMSC: http://aliasredirect.net/proxy/mb/mmsc

 MMS proxy: 74.49.0.18

 MMS port: 80

 MCC: 302

 MNC: 220

 Authentication type: Not set

 APN type: default,mms,agps,supl,fota,hipri

 APN protocol: IPv4

 APN roaming protocol: IPv4

 APN enable/disable: APN enabled

 Bearer: Unspecified

 MVNO type: GID

 MVNO value: 4D4F

[Courville89]

Yes 

[Anonymous]

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@Courville89 wrote:

Yes like for the data and stuff? My data is working so is texting and phone 

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The dumb question...is your data mode on?

[computergeek541]

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@Courville89 wrote:

Yes like for the data and stuff? My data is working so is texting and phone 

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Data working and texting working doesn't necessarily mean that things are set up correct to be able t use MMS.  MMS has specific settings within the APN that need to be configured. If the MMS portion of those settings were missing or incorrect, your data would still work.

[Jessica_T]

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@Courville89 wrote:

Yes like for the data and stuff? My data is working so is texting and phone 

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@Courville89Check again, APN can be configured to let data work, but not MMS. Texting is not MMS. Texting is SMS. SMS is not picture messaging. Phone is none of the above.

APN Settings:

Name: Mobile Internet

APN: sp.mb.com

Proxy: Not set

Port: Not set

Username: Not set

Password: Not set

Server: Not set

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Not set

APN type: default,mms,agps,supl,fota,hipri

APN protocol: IPv4

APN roaming protocol: IPv4

APN enable/disable: APN enabled

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

APN Tethering Settings:

Name: Tethered Mobile Internet

APN: isp.mb.com

Proxy: Not set

Port: Not set

Username: Not set

Password: Not set

Server: Not set

MMSC: Not set

MMS proxy: Not set

MMS port: Not set

MCC: 302

MNC: 220

Authentication type: Not set

APN type: dun

APN protocol: IPv4

APN roaming protocol: IPv4

APN enable/disable: APN enabled

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

[Courville89]

Yes like for the data and stuff? My data is working so is texting and phone 

[computergeek541]

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@Courville89 wrote:

Why can I not send or receive photos in text 

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Usually, if you are unable to send an MMS type message, this usually means that your APN settings are not set correctly. https://apn-canada.gishan.net/en/apn/public-mobile

[Jessica_T]

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@Courville89 wrote:

Why can I not send or receive photos in text 

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@Courville89Did you configure your APN?