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Makenta
Great Neighbour / Super Voisin

Hi
Yesterday I activated my new sim card with my phone number from Bell. ( I did a transfert)
But it appear that they already gave that number to someone and I can't use it. When I tried to login my account I couldn't validate my account because the code was being sent to they other person. I called to change my number but my sim card still have the previous number that I can't use. I can't log into my account because it send confirmation code to the new number but i can't receive it because my sim card phone number is still the one that I can't use. I need help to change that please...

2 REPLIES 2

Makenta
Great Neighbour / Super Voisin

Will do, Thank you

Handy1
Mayor / Maire

@Makenta  If you hit resend will it not give you the option for send to email ? Try that and here how to reach out to support 

  • while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking here.

 

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