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Phone number

Kat2008
Great Neighbour / Super Voisin

What is customer service phone number of public mobile ?

3 REPLIES 3

Kat2008
Great Neighbour / Super Voisin

I ported my number from Freedom to Public Mobile with the help of a public mobile rep. I said yes to the transfer request, got response from freedom that a transfer had been requested. It has been 2 days, the transfer has not worked, I am unable to call/receive calls

golfball
Deputy Mayor / Adjoint au Maire

What is the issue you are having?

hTideGnow
Mayor / Maire

sorry @Kat2008 , no live number for support issue

you need to  submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
             (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")         
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage       

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