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Phone number transfer

Youngchul
Great Neighbour / Super Voisin

My outgoing calls work on Public Mobile,but incoming calls are still routing through Lucky Mobile. Looks like my number transfer is incomplete. Can you please help?

 

2 REPLIES 2

Dunkman
Oracle
Oracle

@Youngchul 

I have sent you the Telus team porting phon e number.  You can check your private message inbox. 

BKNS27
Mayor / Maire

@Youngchul 

Did you reply to the text from Lucky confirming with YES that you are porting over to PM? There is a 90 minute window for you to reply.

To complete the porting, you will need the assistance from a CS_Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

They will contact Lucky to resend the text if you miss the text. They will also complete the porting if you did reply.

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