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Phone number transfer Steps?

Anton___mzd5
Great Neighbour / Super Voisin

Coming back to Public from Koodo after 6 years absence.

I assume I will start a new account with a random number first.

How do I transfer my 20yo phone number from Koodo to Public in a few months, when my contract ends?

I've done it ages ago going from Telus to Public, and Public to Koodo(that was automatically done at the shop)

Please send me a link to the proper post with the steps.

Thank you in advance!

PS: wish i could get all my previous achievements back hahaha.

2 REPLIES 2

Andy85
Town Hero / Héro de la Ville

@Anton___mzd5 wrote:

Coming back to Public from Koodo after 6 years absence.

I assume I will start a new account with a random number first.

How do I transfer my 20yo phone number from Koodo to Public in a few months, when my contract ends?

I've done it ages ago going from Telus to Public, and Public to Koodo(that was automatically done at the shop)

Please send me a link to the proper post with the steps.

Thank you in advance!

PS: wish i could get all my previous achievements back hahaha.


Hi @Anton___mzd5!

Here are the general steps to activate your account: 

Andy85_0-1724113017928.png

For more detailed information, this article might help you out throughout the  transfer process: https://www.publicmobile.ca/en/qc/get-help/articles/transfer-your-number

I hope this is the information that you were looking for! Have a great evening!

slusagm
Town Hero / Héro de la Ville

yes, you can first get a new number

If you currently have Koodo Postpaid, after the new PM account all set, you can then request porting from My Account.  you can do so via My Account using the browser.  Go to Profile page, click Transfer phone number and enter the Koodo account number.  Then Koodo will send you a text for your permission to port, just reply yes.  

If you crrently have a Koodo Prepaid account, then you will have to ask PM to help to port instead of via My Account. 

Hope this helps

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