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Phone number suspension

Luul
Great Neighbour / Super Voisin

Hi,I make a payment and still i can't make calls of any kind and cannot receive them either, and still it says my number is suspended.

2 REPLIES 2

slusagm
Mayor / Maire

Reboot the phone and test

if you need PM's help.  Submit them a ticket.  Not sure if you receive 2FA for opening Chatbot ticket, but you can message them for help here:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

hTideGnow
Mayor / Maire

HI @Luul 

data work ? text work? what phone is that?

can you try once more , reboot phone and Reset network settings

 

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