@bertrandbh I sent the port team phone number to you.
@bertrandbh , FYI, this is the number transfer process.
Did you respond "YES" to the port authorization request text upon activation?
If not, to re-initiate the port, click here: https://urlshortner.tiia.ai/Lc9xk8
Then make sure to place your prior provider SIM card in device, await text for port authorization, reply "YES", then replace with your newly activated Public Mobile SIM card.
Reboot your device, and you should be good to go.
@bertrandbh The port probably failed.. does the sim from your old provider still work?