cancel
Showing results for 
Search instead for 
Did you mean: 

Phone number is still not transferred 4 days after changing to Public mobile.

bertrandbh
Great Neighbour / Super Voisin
 
4 REPLIES 4

hycm53
Deputy Mayor / Adjoint au Maire

@bertrandbh I sent the port team phone number to you. 

HALIMACS
Mayor / Maire

@bertrandbh 

 

Did you respond "YES" to the port authorization request text upon activation?

 

If not, to re-initiate the port, click here: https://urlshortner.tiia.ai/Lc9xk8

 

Then make sure to place your prior provider SIM card in device, await text for port authorization, reply "YES", then replace with your newly activated Public Mobile SIM card.

 

Reboot your device, and you should be good to go.

Metal1967
Deputy Mayor / Adjoint au Maire

@bertrandbh  The port probably failed.. does the sim from your old provider still work?