@hlaj
Changing Your Number up to 4 times every 30 days after you’ve activated.
To change, go to your Self Serve Account here and:
- Select the “Plans and Add ons” tab
- Click on “Change Phone Number”
- Then, you can choose to select a new phone number
and do Rebooting your phone ,This is quick and simple,to refreshing your network,
*what is meant by rebooting the device turn off and turn it back on.
if you can't fix it you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to them can solve, they are nice service Team the will help you 100%.
Here’s How To Contact Customer Support Agent,
- send a private message to Customer Support Agent by Click Here link,
- please include in your message,
- phone number,
- Email address,
- Customer Support Agent by CS_Agent, will Response to your inbox by private message
- During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
- Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
Check your private message inbox (click on the envelope top right of your screen)
Good Luck....
