I received the text from Telus that I was switching said yes. The phone is still not working. I keep trying to submit a ticket but I always get an error. What do I do now.
It usually could take some time for the cell phone service with the new provider to kick in. On occasion, it is quick. Other times, it could take a couple of hours.
How long has it been in your case?
It shouldn't ever take a couple of hours for the Public Mobiel service to start working. The couple/few hours would only for incoming communications (when there's a number port).
It usually could take some time for the cell phone service with the new provider to kick in. On occasion, it is quick. Other times, it could take a couple of hours.
if you can call outbound and just not receive inbound, then it is porting porting. Call the porting team for update. I will message you the number to call. Please check your Community inbox
