08-04-2024
12:18 AM
- last edited on
08-04-2024
12:19 AM
by
computergeek541
Why can't my phone received any pictures that people sent to my phones message?
08-04-2024 11:08 AM
@Swq1149 You need to update the APN settings as per the link @computergeek541 gave you but note that with OnePlus phones the first line needs to be in all caps, that is SP.MB.COM
08-04-2024 10:12 AM
I have a one plus 9 pro 5G phone
08-04-2024 12:36 AM - edited 08-04-2024 12:36 AM
What is the make and model of your phone so we can help with the settings?
08-04-2024 12:20 AM
@Swq1149 wrote:Why can't my phone received any pictures that people sent to my phones message?
Some phones will have an older version of APN settings that no longer works for MMS. Please ensure that the APN settings are up to date. https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone