Phone going straight to voicemail

[Springs]

Hi, I joined Public Mobile about two weeks ago and have had no problems until yesterday.  My phone is suddenly going straight to voicemail.  Any suggestions?

[Springs]

I checked that too.

[hairbag1]

I know its a longshot but...make sure the volume is turned up on the phone.

[will13am]

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@Springs wrote:

I've cycled on and off.  Is there anything specific I should be looking for in settings?

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Take a look at the call forwarding settings on the phone app.  Make sure it is not set to always forward calls to voicemail. 

[Springs]

I've cycled on and off.  Is there anything specific I should be looking for in settings?

[Springs]

Yes, I have bars, I'm not on airplane mode or have do not disturb.  I keep looking for other obvious issues but can't find any.  I can still use my phone and people can call  me but it doesn't ring, just goes straight to voicemail.

[GinYVR]

@SpringsDo you have service with your phone? ie Public Mobile bar appears? If not try swapping your SIM card with another phone.

[hairbag1]

Make sure that "Airplane Mode" hasn't been turned on in err.

Try cycling phone off / on.

Look in your settings to make sure everything is as it should be.

[Springs]

I have the $25 plan and am nowhere close to running out. 

[hairbag1]

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@Springs wrote:

Hi, I joined Public Mobile about two weeks ago and have had no problems until yesterday.  My phone is suddenly going straight to voicemail.  Any suggestions?

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If you signed up for the $15 plan...you've maybe run outta minutes. You can get the $5 / 500 minutes of Canada wide calling add-on to back up your $15 plan. Those add-on minutes don't expire until you use them up...even if it takes several months or longer.

Can people call you still ?