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Phone call issues

Pattern8021
Great Neighbour / Super Voisin

Hello,

I am having problems receiving and making calls. The call rings once and then hangs up. I also can not connect to wifi. I still have access to making and receiving text messages. I can also use my data with no issue.

What can I do to resolve this problem?

Thank you

2 REPLIES 2

Nezgar
Mayor / Maire

@Pattern8021 wrote:

Hello,

I am having problems receiving and making calls. The call rings once and then hangs up. I also can not connect to wifi. I still have access to making and receiving text messages. I can also use my data with no issue.

What can I do to resolve this problem?

Thank you


Working for me now in SK as of 4:06PM CST so maybe OK now in Alberta as well (3:06PM MST).

 

The Telus mobiltiy calling outage seemed to have affected AB, SK, and some parts of BC.

Handy1
Mayor / Maire

@Pattern8021 

Lots of complaints of outages in the last hour especially Alberta  Check

Outage   map in your area:

https://istheservicedowncanada.com/

Telus is aware and working in it 

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