12-22-2025 09:14 AM
12-22-2025 10:11 AM
Hello @ Ray499,
Please provide more details about the issue.
12-22-2025 09:46 AM
you're attempting to activate a new account using the free Public Mobile app...correct. If not, you must use the app to finish the process.
12-22-2025 09:31 AM
@Ray499 what was the he activation error? So, you activated around Oct and still have no service or you activated 2 accounts?
Ask PM CS agent to check. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there