05-03-2026 06:37 PM
Why wasn't my payment taken out as pre authorization payment as it has in the past ?
05-03-2026 07:44 PM - edited 05-03-2026 07:44 PM
@Carrie88
Login to your account and make sure the Subscribe button is enabled. If not, enable the button and make a manual payment to restore service.
05-03-2026 06:41 PM
just do a double check to make sure your payment card hasn't expired...that tends to sneak up on us.
05-03-2026 06:40 PM
@Carrie88 like any prepayment system, it might have problem. Just make a manual payment
