@mellands wrote:
I paid my bill two days early, and my account said all of my funds are available. Fast forward to today (when my plan was supposed to renew), and it says only $3.00 is remaining on my balance and my plan won’t renew. I’m freaking out, because I don’t have another $50 to pay my phone bill, and I need it for work.
@mellands From what you describe your plan was renewed. If your phone is working and you can make calls etc that you can ignore that message because it will go away in the next day and everything will go back to normal.
If your phone is not working then you need to notify PM.
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
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