Payments

[Tsion_Birru]

I haven't received the publicmobile Simcard and I I bought it from the store to activate the account. As you know I paid for it from my credit Cards. 

I just wanted to know also my monthly payment. 

[Marth2]

The card probably doesn’t even exist, if my current experience with PM is indicative of the way they always roll

[slusagm]

So, have you activated the new line with the sim you purchased in the store?  If not, all you need to do is to download PM app, login, enter the sim number and complete the activation 

If your question was to ask how to ask PM to reimburse you the cost for the extra sim card, then simply open ticket with PM using Expert Messaging. Click the Orange Chatbot icon on the lower right to start, or use this link https://expert-messaging.publicmobile.ca/guest/chat/

 (Use your Community account to login. For 2FA, you might need to use email to receive if you cannot receive the text on the phone.) 

PM will reply you via Expert Messaging between 9AM-10PM EST (Mon-Sun)

(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )