07-08-2025 12:34 PM
07-08-2025 03:32 PM
hi @Luke99
PM payment system is glitchy sometimes
if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again. When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled)
but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account
07-08-2025 03:20 PM
Hi iam not able to get my account to make payment it says error
07-08-2025 12:49 PM
Hi there! Can you tell us more about the situation?