Payment

[homang1]

Hi,there !

• My email address was changed and my credit card changed...

[Handy1]

@homang1  You need support to help change your email , but you can charge credit card info on self serve on the payment tab 

My account

Legend  and features

Change plan / update cc /auto pay

Account #/ change # port /swap SIM

support to change email 

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

  Watch for reply top of page to the

   Right ( envelope image )

[pmbc · Accepted solution]

@homang1 You can change the CC yourself in your account.  To change the email address you'll need to contact the online agent.  

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Ticket can be opened through chatbot -  https://widget.telus.tiia.ai/publicmobile/publicmobile.html