@nortechshawn
hi what type of issue are you having? did you forget email or password?try using a different browser in private or incognito mode and try to sign in again,
if you need to change/reset account email you need the help of a service rep if simon won't work for you use option 2
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user