01-05-2022 12:21 PM
How can I change my credit card info on my account?
Solved! Go to Solution.
01-05-2022 12:51 PM
you can Remove your credit card and Logout and
i suggest you close all Browser and do clear cache and cookies for any Browser,
and try open one Browser incognito mode,
or try it for a different Browser and open incognito mode,
how to open Browser incognito mode visit Here link,
how to clear cache and cookies and History visit Here link,
and use a Browser from your computer,is better
use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.
how to update your Browser visit Here link,
and Restart your computer, is will help a lot,
and log in and re entered your credit details,
just make sure your credit card number and your address match the same,
sometime your typing but is a one word or letter or number is a wrong or is missing just make sure for it.
How To Update or Remove Your Payment
Follow these steps:
1. sign in to Self-Serve. Once signed in,
2. click on the ‘Payment’ tab,
then scroll to the bottom of the page and select ‘Manage my card’.
you will have the option to either select ‘Replace this card’, or ‘Remove this card’.
You will need to review and confirm this change to your account,
01-05-2022 12:23 PM - edited 02-07-2022 03:35 PM
@Maggie2010 Simply login to My Account, Payment Tab, click Manage My Card at the bottom and then Replace this credit card. Then you can enter the new credit card information. Once entered successfully, I will try to make a manual $1 payment to test. The $1 will sit in your account as Available Fund and will be used towards your next renewal.