06-02-2026 05:03 AM
I've been trying for 2 days to pay, all I get is " cannot process your payment at this time, please try again later" please help!!
06-02-2026 05:26 AM - edited 06-02-2026 05:28 AM
@Charlie7677
Clear the cache on the browser.
Or try dialing 611 but you might require a PIN but you can reset it.
https://myaccount.publicmobile.ca/en/account/reset/pin
If that didn’t work then the last option it to contact a CS_Agent in the morning.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
How come your are not on AutoPay when you setup your account? It should pay automatically.
06-02-2026 05:10 AM
06-02-2026 05:08 AM
With visa debit browser and app
06-02-2026 05:07 AM
How are you trying to pay?
In the PM website or dialing 611 or calling 1-855-4PUBLIC?
Paying with a CC or with voucher?
