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Payment

KLHclear
Good Citizen / Bon Citoyen

How do I pay with an American visa when the form ONLY has an option to enter POSTAL CODE in the information section?

5 REPLIES 5

@KLHclear  You can use this link to submit ticket with support 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

KLHclear
Good Citizen / Bon Citoyen

How can a prepaid card have a POSTAL CODE attached to it ??!? How do I speak with an actual agent about this ?

KLHclear
Good Citizen / Bon Citoyen

The form requires a POSTAL CODE entry. Prepaid card have no postal code attached to them. How do I speak with an actual agent. 

hTideGnow
Mayor / Maire

HI @KLHclear 

true, I don't think you can. They said American bank issued credit card, but the address on the card has to tie with a Canadian address

what you can do is to use the credit card to go and buy a prepaid credit card, then add the prepaid credit card using any valid postal code onto the system

Another way is to use the US credit card to buy a voucher from Shoppers Durg Mart and load the voucher using *611 or via My Account to pay

Handy1
Mayor / Maire

@KLHclear  might be easier to get a pre paid visa instead 

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