Change subscription

[teph1221]

I wanted to change my subscription online, i clicked on change now and then i added my voucher number and I took the amount out from my previous subscription. how do I go to change that to be able to get the subscription i wanted and not my old subscription. I have been trying to summit a ticket but it is not working it is continuously giving me an error.

[Handy1]

@teph1221  You can use  this direct link to support 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[hTideGnow]

HI @teph1221 

maybe just browser cache problem and you are not see the correct info, please use Incognito/private/secret mode on your browser to login My Account to confirm again

  if same,  please submit a ticket with CS Agent here, pretty sure agent can help to change it back 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437