10-08-2020 08:46 AM - edited 01-05-2022 05:12 PM
So i forgot they I had changed my credit card, and my payment was supposed to come out today, thus deactivating my acccount, my question is after I have added my new credit card back will it automatically take the payment out, or do I have to reactivate my account and make a payment again to restart the Autopay?
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10-08-2020 08:51 AM - edited 10-08-2020 08:52 AM
If your payment due date is today. The process would have started early this morning.
Is your account currently suspended? Is there a reactivate button displaying?
To update your card. You will have to click "Payment" then bottom left "Manage my card"
Once that is done. Make a manual payment to reactivate your plan. The system will not do this automatically.