Payment problems

[Amica]

I am unable to access my account to update credit card information. I have tried everything, but nothing works. They are asking for a 4 digit pin, which I have no knowledge of. Any solutions?

[Amica]

I’m happy to say that after much frustration I was able to access my account. Thanks for reaching out 

[will13am]

@Amica , when updating your credit card information on the app, make sure to have location permission enabled on the app first.  

[Sansan]

@Amica  updating credit card information have been quite troublesome for awhile now.

A few say they've more success in the app.

Are you able to sign  in at all?  Where are you being asked for 4 digit pin?

Are you been sent a 6 digit code to your phone that you can't get? There should be an option  to send to email instead.