Payment made through payment voucher but still cannot access my account

[NMH]

The system asks this: Let's Complete Your Activation.

I am not asking to change the existing subscription.

All I need is to be able to access the account to update my account information.

Kindly help me navigate around that so i can access my account please.

[BKNS27]

@NMH 

Dial 1-855-4PUBLIC to see if your account is active. Some vouchers will take a day for it to un-suspended your account but you should be able to access your account if it is suspended or not.

Did you create a Eversafe ID if you are and longtime member? If you haven’t, click on Sign Up and use your registered account information.

If all fails, contact a CS_Agent by private messaging at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Dunkman]

@NMH 

More details would be helpful.  Were you able to access your account before? Are you a new customer? old customer?  

If older customer, did you sign up for the everSafe login before?