Pay bill

[Rubini]

• The Need help paying the bill 

[hTideGnow]

Hi @Rubini did Pre-authorized payments failed?  Try to make a manual payment via My Account or *611

if you encounter any error, tell us the error message you got

[BKNS27]

@Rubini 

Are you asking for help on how to pay your bill or asking members to help you pay your bill?

Login to your account and make a manual payment or enable AutoPay on your account.

You can also purchase a voucher from these locations and dial *611 and enter the voucher number:

 

[Dunkman]

@Rubini 

Any specific questions about paying your bill?

Here are some helpful articles:

https://www.publicmobile.ca/en/ab/get-help/articles?category=paying-for-your-service&subcategory=man...

https://www.publicmobile.ca/en/ab/get-help/articles/authorized-payments

https://www.publicmobile.ca/en/ab/get-help/articles/pay-for-your-services-through-611

[esjliv · Accepted solution]

@Rubini 

Have you ever created a My Account before, because that is where you can do it.

If not and you are a current customer (have been active within 90 days and have not ported out to another provider), you can submit a ticket here to: Create or forgot My Account email or password link

Or,  you can also look into obtaining a voucher to make a payment through 611,  see here: https://www.publicmobile.ca/en/on/get-help/articles?q=vouchers

Locations to obtain some vouchers found here: https://publicmobile.ca/en/on/payment-voucher