02-29-2024 04:30 AM - last edited on 02-29-2024 09:42 AM by Dunkman
Is it possible to pause this plan for 4 months? I plan to be out of Canada from May~August.
I am also a new subscriber if that matters. Thanks!
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02-29-2024 09:50 AM
Here is a good article on extended absence:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Extended-Absence/m-p/142735#M129086
02-29-2024 06:33 AM
@geremi142 Yes you can suspend the account for up to 90 days before the account is closed . Just turn off auto subscribe
Turn auto subscribe off/on
once toggled off you service will suspend on your renewal day rather then renew the plan. . From this date you have 90 days to not pay so on the 85-88 day you want to make manual payment to resume services and keep your plan and phone . If you let this go longer then 90 days your account will be closed
02-29-2024 05:35 AM
Prepaid services are only valid for 30 days. I would think the only option will be to stop payments and enroll again when you need service.
02-29-2024 05:34 AM
i think PM is prepaid service
You are required to pre-pay for the next month, so it is not possible to pause