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Pausing Plan possible? for 34$/month 50G currently going on

geremi142
Good Citizen / Bon Citoyen

Is it possible to pause this plan for 4 months? I plan to be out of Canada from May~August. 

I am also a new subscriber if that matters. Thanks!

4 REPLIES 4

Handy1
Mayor / Maire

@geremi142  Yes you can suspend the account for up to 90 days before the account is closed . Just turn off auto subscribe 

Turn auto subscribe off/on

Handy1_0-1709206265721.png

 

once toggled off you service will suspend on your renewal day rather then renew the plan. . From this date you have 90 days to not pay so on the 85-88 day you want to make manual payment to resume services and keep your plan and phone . If you let this go longer then 90 days  your account will be closed 

MrBurns
Good Citizen / Bon Citoyen

Prepaid services are only valid for 30 days. I would think the only option will be to stop payments and enroll again when you need service. 

XtarEmo
Great Neighbour / Super Voisin

i think PM is prepaid service

You are required to pre-pay for the next month, so it is not possible to pause

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