Past ticket

[nguyenthimyle]

Trying to reach Tony regarding xxxxxxxxxxxxxx

[hTideGnow]

hi @nguyenthimyle 

for existing ticket, you have to message support agent        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Sansan]

You can go to your sent items in your mailbox and reply directly there.

Click on your Avatar,  click messages and change the Inbox category to sent.