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Past Call list

GeorgeBest
Good Citizen / Bon Citoyen

How can I access my previous calls in and out list for the past three months?

4 REPLIES 4

esjliv
Mayor / Maire

@GeorgeBest 

 

Under your View My Usage area you can go back 90 days.

 

esjliv_1-1644515601786.png

 

November 10, 2021 is the earliest as of today:

esjliv_0-1644515536534.png

 

 

It is cumbersome, but you could do it yourself if you want to copy and paste info. or just search records by going through the pages at the bottom.

 

 

Otherwise, you would need to submit a ticket to CSA, to obtain anything like this, 2 ways to submit tickets found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

 

Anonymous
Not applicable

Click view usage and choose the date range.

softech
Oracle
Oracle

@GeorgeBest did you check the usage History page in My Account: 

https://selfserve.publicmobile.ca/Overview/viewUsageChangePlan/

 

https://selfserve.publicmobile.ca/Overview/viewUsageChangePlan/https://selfserve.publicmobile.ca/Overview/viewUsageChangePlan/

 

Filter for the past 90 days using the date choices there (90 days is max)

 

There are Call type Incoming Call and Outgoing call.  But Do not trust the sorting, go through each page.  The sorting looks like it works but IT DOES NOT.  🙂

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