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Password reset failed

deepassa10
Great Neighbour / Super Voisin

Hi i requested to reset my password the link in the email doesnt work it like doesnt load .. what can i do to reset my password? and how can i reset it? 

Someone pleasr help me i have to make a payment and cant log in..  

5 REPLIES 5

@matbasm, Oracles have the ability to move threads to their own topic or merge threads if multiples are created by the same person.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

NDesai
Oracle
Oracle

The link does not work because of the wrong ip address. If you replace it with https://selfserve.publicmobile.ca/, it should load. I just reported this to the team and hopefully they fix it soon. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

matbasm
Deputy Mayor / Adjoint au Maire

@Luddite, How did this post froman old thread end up in a new thread.  Have seen it happen, but don't know how.

marsbar
Great Citizen / Super Citoyen

Call 611?

Luddite
Oracle
Oracle

@deepassa10 You're getting no response because you posted to an old thread.

Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, PIN, and an explanation.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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