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Password Reset

miken001
Good Citizen / Bon Citoyen

Hello community, I'm trying to reset my account  password but it keeps telling me my email cannot be verified on the reset password page.

Any suggestions?

thanks

7 REPLIES 7

miken001
Good Citizen / Bon Citoyen

Thanks


@miken001 wrote:

Waiting on moderator response


Moderators response time can be anywhere from 2-48 hours.  Good luck

miken001
Good Citizen / Bon Citoyen

Waiting on moderator response

miken001
Good Citizen / Bon Citoyen

Thanks

miken001
Good Citizen / Bon Citoyen

Thanks

Jackhyf63
Town Hero / Héro de la Ville

@miken001 

You might get a quicker response by sending a private message to the moderators team.  

Click here to send them a private message.

Lieux
Oracle
Oracle

@miken001 wrote:

Hello community, I'm trying to reset my account  password but it keeps telling me my email cannot be verified on the reset password page.

Any suggestions?

thanks


You can try to do it on incognito mode or with a different browser. 

Need Help? Let's chat.