cancel
Showing results for 
Search instead for 
Did you mean: 

Passcode forgotten

Zeebob
Great Neighbour / Super Voisin

Tried using apple with. itunes but iPhone 6 is still locked.Not sure what

to try now

3 REPLIES 3

Zeebob
Great Neighbour / Super Voisin

No, it's my partners old phone. She does not remember 6 digit passcode.

Went thru how to wipe passcode with apple help thru itunes. Did not unlock it so will go thru a public mobile store to see if they nowere how. As of now

I have a new sim card but have not activated it yet.

BKNS27
Mayor / Maire

@Zeebob 

Did you recently purchased the iPhone 6 privately?

If so, you purchased the phone locked by a carrier other than Telus, Koodo or PM.

Go to Settings>General>About>Carrier Lock.

If it is unlocked, it will show No SIM restrictions.

If it locked, I will show the carrier name and you will need to contact them to have it unlocked.

 

RossN
Mayor / Maire

@Zeebob hi try this link to see if it helps https://urlshortner.tiia.ai/Oyn1L6

Need Help? Let's chat.