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Partial refund due to plan change

gb2k
Great Neighbour / Super Voisin

Hi there!

I had to switch my SIM plan to another carrier due to a phone plan, so I won't be needing my prior plan at Public anymore. I was charged $21.85 just this 14th, and have only used it till March 17th.

I was wondering if I'd be able to get a refund, even if partial, on the charge since I only used it for 3 days.

Thanks!

3 REPLIES 3

Sultaneous
Good Citizen / Bon Citoyen

Sure, you'll get responses that you don't qualify for a refund.  Not that it matters - public mobile hasn't provided me Data for 6 months, that I've paid for, and they refuse to refund anything because they are cut rate pirates desperate for your cash.  I'm launching a full complaint with the CRTC about their antics.

Sansan
Mayor / Maire

Being pre-paid,  there are no refunds here.  You left early, so you forfeit any remaining amount no matter how many days left.

slusagm
Mayor / Maire

PM is a prepaid provider and do not provide refund if you left before the cycle end date, even you used only 3 days out of 30.  Sorry about that

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