Title says the brunt of it haha. On monday I ordered a card to be delivered to my house in East York, Toronto. Would have gone to walmart or k-mobile to pick it up, but i dont have a car and was willing to wait a bit to not have to deal with the TTC.
The next day, I received an email saying the card was on it's way. I clicked the view my order screen, and it says "your shipment is confirmed", but didn't appear to actually be shipped yet. Almost 4 business days later, and the page has not changed and there's been no further updates.
Rest assured that's fine, I'm not disgruntled by it (though I was hoping to get it by saturday so I could set it up with my family), I just imagined that me ordering the card in the same city as their headquarters would mean that it'd get here a bit faster. Are the cards actually shipped from Toronto, or are they made and sent from elsewhere? And has anyone had the problem before where PM is seemingly holding your card for an undisclosed reason?
Apologies if this has been addressed in the past, I'm new to PM and am switching over after Rogers f*cked my family over for the last time 🙂
EDIT: if any kind souls who are able to look up info based on order numbers want to help me, my order number is #131798. Thank you!
