PUK code

[GAddie]

What is my PUK code

[CSA_PM]

Hello @ GAddie,

Please check your inbox, an agent sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[hTideGnow]

hi @GAddie 

you keep opening new post but you didn't reply us

did you read our reply and follow our instructions to message Public Mobile agent?

[GAddie]

I give up.  

[GAddie]

i needto see if my sim account is active and if not get a PUK code

[hTideGnow]

---

@GAddie wrote:

I can't make a phone call.  It says I need a PUK code.  I don't know where to open self serve

---

hi @GAddie 

already replied above.  Please follow the steps above.  This is a self-serve support model, you need to use the link to message PM agent

[GAddie]

I can't make a phone call.  It says I need a PUK code.  I don't know where to open self serve

[hTideGnow]

HI @GAddie 

there are different PUK, which one you need?

if you used to have a sim PIN lock and tried too many times and now being asked for SIM PUK , then PM agent can help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[slusagm]

Sim card puk? you need to ask PM for that

message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage