PUK code needed

[ClaudineDUGUAY]

Require puk code as sim is locked. Please send puk to my email. Thanks!

[BKNS27 · Accepted solution]

@ClaudineDUGUAY 

You will need to contact a CS_Agent directly by typing in Submit a Ticket then Contact on the Chat icon or dm them for the SIM PUK:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Yummy]

Find your PUK: https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk

[Dunkman]

@ClaudineDUGUAY 

You will need to contact cuosmter service for PUK code:

Send a ticket via the chatbot to customer service agent (CSA) via link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Wait times are longer than usual.  May even need to wait for tomorrow for response.