PUK Code

[TuyetTTran1970]

Need to get PUK code, I PM'ed @CS_Agent multiple times in last few days but no reponse. 

Any ideas? 0000 and 1234 does not work.

Will getting a new sim card work?

[Dunkman]

@TuyetTTran1970

Which model of phone do you have?  Some people in the past had to call the  phone manufacturer  like Samsung, Apple to get a code. 

[TuyetTTran1970]

Received two PUK codes from mods and it still doesn't work unfortunately. 
Also, got an unlock code from previous carrier for my phone, I entered that in and it doesn't work. 

Anyone know what else I can try? Need my phone up and running again but I already ported my number to this account 😕

Something to note is that my sim card in another phone works fine.

[computergeek541]

The default sim card pin is 1234 for all Public Mobile sim cards unless someone has changed it.

Public Mobile does not use 0000 as a default.  The only carrier in Canada that I know of that does or has is Wind/Freedom.

The PUK is going to be a much longer code that you're not going to be able to guess.  It's also going to be different for each sim card.

[will13am]

Moderator team response time seems to be extremely protracted.  I have a couple of requests that are into day 4.  This is unprecedented.  

[Anonymous]

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@TuyetTTran1970 wrote:

Need to get PUK code, I PM'ed @CS_Agent multiple times in last few days but no reponse. 

Any ideas? 0000 and 1234 does not work.

Will getting a new sim card work?

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I hope you're not relying on the tags to the right there. The tag in your text is a little bit better. But the best and proper way is to private message the moderators. And that could be upwards to a couple days to wait.

Don't throw more money at it (unless you like throwing money around 🙂 ). This is a thing. I'm not sure why it comes up sometimes so maybe someone else would illuminate that. But you just need to wait.